Air Zermatt's teamwork is tested when a skier falls into the darkness of a 30-meter-deep glacial crevasse; the team must pull him out from the depths before the ice shifts and encases him in a frozen tomb.
The Matterhorn and surrounding mountains can be treacherous, but for rescue service Air Zermatt it's home; as rescue veterans, the team have learned to put their emotions aside to get the job done.
During a rescue, lead pilot Sam senses something wrong with the helicopter and must decide whether or not to land; a life-or-death situation in the Air Zermatt hangar tests the skill of medics.
During the peak winter season, adrenaline seekers from around the world descend upon the Swiss Valais Alps, creating a relentless cycle for Air Zermatt's crews who field up to 25 rescues a day.
Technology has come a long way since the original Lama helicopter, and Air Zermatt has revolutionized mountain rescues by making journeys safer and more efficient.